Who are we?
LoveLocalJobs.com Limited operates online job boards and employment engagement services (“platform” or “platforms”) in London and South East England. LoveLocalJobs.com Limited is registered at 168 Church Road, Hove, East Sussex, BN3 2DL, UK, company number 8792357. For our current job boards please visit http://www.lovelocaljobs.com.
We also provide other services including Be the Change student programme, careers advice, news and information, and events in association with organisations in the public, private and voluntary sectors.
This policy (together with our Terms & Conditions https://www.lovelocaljobs.com/terms-and-conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
What does this policy cover?
At LoveLocalJobs.com we take the security of your personal data seriously and are committed to protecting the privacy of our jobseekers, client contacts and users of our platform.
This policy explains:
- what information we collect about you when you use the LoveLocalJobs.com platforms, or when you’re communicating with us;
- how and why we collect and use your personal data;
- where we store your personal data;
- how long we keep your personal data;
- when, why and with whom we share your personal data;
- the legal basis we have for using your personal data;
- the effect of refusing to provide the personal data requested;
- what rights and choices you have in terms of your personal data;
- how we may contact you, and how you can contact us.
What is personal data?
Personal data is any information relating to an individual, whether it relates to his or her private, professional or public life. If either one piece of information about you, or that piece of information combined with another piece of data about you, means that you be identified – then that is personal data.
Personal data can be anything from a name, a home address, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer’s IP address.
We collect the personal data of the following data subjects to allow us to undertake our business:
- jobseekers using the job board platforms;
- contacts at employers and recruiters using the job board platforms;
- contacts at our Partner organisations;
- prospect and current contacts in public, private and voluntary sectors organisations;
- supplier contacts to support our services;
- employees, consultants and temporary workers.
What personal data do we collect about you?
When you apply for a vacancy on our platform we record your name and email address, and you upload your CV.
If you create a candidate account on our platform you’ll complete a candidate profile which requires additional information: a personal statement; most recent job title, desired job title; sector and length of experience; location preferences; availability; desired salary; desired hours of work; eligibility to work in the UK.
When you register a vacancy on our platform we collect your contact information to enable you to fill the job vacancy or find suitable candidates. This information includes your name, role title, organisation address, corporate email address and phone number.
We also collect the personal data outlined above about contacts in our prospective and current partners, public, private and voluntary sector organisations.
Supplier Contacts and Employees
We collect personal data about contacts at our suppliers, and our employees, temporary and contract workers. Information about the collection, use and sharing of personal data is provided in (a) Confidentiality Agreement for suppliers and (b) LLJ Group Privacy Notice for employees. Both documents are available on request.
The remaining sections of this privacy notice apply to Jobseekers and Contacts.
Where do we get your personal data from?
The majority of the personal information we collect is provided freely by you when you fill in forms on the platform or correspond with us by phone, email or otherwise. It includes information provided when you subscribe to our services, post material, participate in discussion boards or other social media functions on our platform, enter a competition or survey, attend our events, or request further services.
You provide personal data when you use our platform to apply for a job vacancy, create an online account, register for job alerts, upload your CV, create a covering letter, and fill in any online forms.
When you create an employer account on our platform to post a job vacancy, or access our CV database to search for suitable candidates, you’ll provide personal data including your name, company information and contact information.
In addition, we may obtain information about you from other sources including:
- Linkedin, your business card, corporate websites, social networking and media sites;
- industry forums, events and conferences, local business networks;
- personal recommendations and referrals.
How and why we use your personal data.
The LoveLocalJobs.com platform uses your personal data to match your skills, experience and education with potential job opportunities and future work pathways.
You can apply for a job vacancy on the platform with or without creating a candidate account. In either case your details and CV are sent automatically to the employer that is advertising the job.
If you create a candidate account on our platform, you have the option to allow your CV and personal details to be viewed by employers using the platform. Organisations or recruitment firms can search, view over the internet or download your information when they set up a search for candidate details that match your profile. You can consent to your CV and personal details to be viewed and forwarded to potential employers in this way from your candidate account.
After you’ve applied for a job vacancy, all further contact about the vacancy will be conducted directly between you and the potential employer.
When you apply for a job on the platform and your CV is sent directly to the advertising employer, and/or an employer searches the CV database and downloads your information, they are responsible for storing and collecting additional information from you that is collected during the recruitment process.
You may be re-directed to another URL to process a job application because the employer requires you to comply with their online service. Once a new URL is generated, we’re not responsible for the data that you supply that URL.
The personal information provided when you create an employer account on the LoveLocalJobs.com platform enables us to set up and manage your account, so you can use our services and place orders. Through your account you can post job vacancies, or access the CV database to search for candidates. Jobseekers can search the platform for your company information and your job vacancies that match their search criteria.
In addition, we use the personal information collected through the platform to provide you, or allow selected third parties to provide you, with information, products or services that you request from us, or that we feel may interest you. You have the option to opt out of the use of your data in this way when you register on the platform.
Outside the platform, we collect information about you to carry out our core business and supporting activities, Including:
- to carry out our obligations resulting from any contracts arising between you and us;
- to notify you about changes to our service;
- to update you about our latest products, events, new and special offers;
- to carry out polls, surveys, analysis and research – for example about the use of our platform, customer opinion and local industry trends;
- to monitor the effectiveness of advertising we organise for you, to offer and deliver relevant advertising to you.
Where do we store your personal data?
All information you provide is stored on our service provider’s secure servers. Any payment transactions will be encrypted using SSL technology. Where we’ve given you (or where you have chosen) a password which lets you to access certain parts of our site, you’re responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we can’t guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we’ll use strict procedures and security features to try to prevent unauthorised access.
How long do we keep your personal data for?
We only keep your information for as long as is necessary for us to use your information as described above, or to comply with our legal obligations. However, please be advised that we may keep some of your information after you stop using our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.
When deciding how long to keep your data, we’ll take into account factors including:
- our contractual obligations and rights in relation to the information involved;
- legal obligation(s) under applicable law to keep data for a certain period of time;
- our legitimate interest where we have carried out a balancing test (see legal basis below);
- statute of limitations under applicable law(s);
- (potential) disputes;
- requests to have information deleted; and
- guidelines issued by relevant data protection authorities.
Otherwise, we securely erase your information where we no longer need it for the purposes collected.
- Your job applications are automatically deleted after 180 days;
- If you continue to log into your candidate account on the platform, it will remain active until you delete it;
- If your account is inactive after 365 days, an automated cleansing process starts which includes notification of deletion emails. If there is no further activity on the account, deletion will take place 28 days after the cleansing process starts.
When you create a candidate account your log-in is the password to your candidate dashboard. From the dashboard you can manage the content, information and settings of your account, change who can see your information, make your profile searchable, and remove or delete your account.
We keep the information you provide either while your account is in existence, or as needed to be able to provide services to you. In the case of any contract you may have with LoveLocalJobs.com information is kept for as long as is necessary to provide support-related reporting and trend analysis only. If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also keep some of your information for a limited period of time, even after you have closed your account or it’s no longer needed to provide services to you.
Who do we share your personal data with?
Once you register with LoveLocalJobs.com Limited, the information you provide is stored on our website database or on our service provider’s secure servers.
We are aware that it is LoveLocalJobs.com Limited that you are trusting with your information, not another company. However, to carry out our business activities, we need to work with a number of third party suppliers who are experts in their particular fields. We’re very careful who we share your information with, and it’s important that you understand what sharing takes place and why.
We may share your information in the specific circumstances listed below.
- Employers, recruiters and other agents. In the course of helping you search for and apply for job vacancies, LoveLocalJobs.com Limited makes personal information available to organisations. You have the option to allow such organisations to search your CV and details via our CV database function listed in your candidate dashboard under ‘who can view your profile’.
- Service providers. LoveLocalJobs.com Limited relies on a number of external companies for key services, products and applications so that we can provide you with our services. These include, for example, companies who help us support our customers, support our IT systems, help keep us secure and enable our marketing. Companies we select to work with are held fully responsible under contract for complying with data privacy legislation.
- Our clients and partners. We will share our partners’ information and services with you to improve your experience with LoveLocalJobs.com Limited. This includes sending you their news, events, advice and guidance, the option to join competitions, offers, polls, surveys or analysis. We don’t send or disclose your personal data to our partners – we’ll only forward information to you on their behalf. You have the option to opt in to such marketing activity at any time during registration, or by amending the settings in your candidate account dashboard.
We may share your information in the specific circumstances listed below
- Jobseekers. In the course of helping you find a candidate and fill a job vacancy, LoveLocalJobs.com Limited makes some personal information available to these users. You have the option to allow users to search your details via your employer account dashboard.
- Our clients and partners. We will share our partners’ information and services with you to improve your experience with LoveLocalJobs.com Limited. This includes sending you their news, events, advice and guidance, the option to join competitions, offers, polls, surveys or analysis. We don’t send or disclose your personal data to our partners – we’ll only forward information to you on their behalf. You have the option to opt in to such marketing activity at any time during registration, or by amending the settings in your employer account dashboard.
What legal basis do we have for using your personal data?
When you apply for a vacancy or register as a candidate on our platform, or search for job vacancies, the collection and processing of your personal data is necessary for our legitimate interest. We need the information so that our business can:
- provide you with the best local job vacancies;
- offer you the best platform to search and apply for local job vacancies;
- promote a wide variety of opportunities at all levels with an array of employers across public, private and voluntary sectors.
Before going ahead with processing, we carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy aren’t outweighed by our legitimate interests. We keep a record of these balancing tests. You have a right to, and can find out more about, the information in these balancing tests by contacting us using the details below.
When you register as an employer on our platform to post a job a vacancy or search the CV database, the collection and processing of your personal data is necessary for our legitimate interest. We need the information so that our business can:
- ensure that your job vacancy gets the correct exposure to the right candidate population;
- provide you with access to our CV database to search for suitable jobseekers;
- ensure that candidate applications are transferred speedily and securely to you.
When we have entered into a contract with you as an employer on the platform we’ll rely on contract as a legal basis for processing in order to invoice you for our services in a timely and accurate manner.
Outside the platform, the processing of personal data about Contacts at prospect organisations is necessary for our legitimate interest i.e. to determine if the prospect organisation is interested in working with us.
Where we have established business relationships with organisations, our processing of personal data about Contacts is necessary for our legitimate interest, and also to fulfil our contractual requirements with your organisation.
Marketing Communication on the platform
Whether you’re a jobseeker or a contact at an employer, you will be presented at registration with consent options about your preferences for receiving marketing communications. If you choose the options to receive marketing communications we’ll then rely on consent as the legal basis for processing your personal data for marketing activity.
What happens if you do not provide us with the information we request or ask that we stop processing your information?
If you don’t provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to match you with available jobs, events, advice, guidance and future opportunities
Do we make automated decisions about you?
No, there is no automated decision making or profiling on the platform.
Do we transfer your personal data outside the EEA?
What rights, options and choices do you have about the personal data we hold about you?
By law, you have a number of rights when it comes to your personal data.
- The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
- The right to rectification. You are entitled to have your information corrected if it’s inaccurate or incomplete.
- The right to erasure. This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
- The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
- The right to data portability. You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
- The right to object to processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
- The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
- The right to withdraw consent. If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
We usually act on requests and provide information free of charge. However we can charge a reasonable fee to cover our administrative costs of providing the information for:
- baseless or excessive/repeated requests
- further copies of information already provided
Alternatively, we may be entitled to refuse to act on a request.
Please consider any request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month (30 days) from the date we receive your request. If the request is going to take longer to deal with, we will let you know the estimate time to complete the request.
How will we contact you?
We may contact you by phone or email. If you prefer that we use another way to contact you, please let us know.
How can you contact us?
Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to firstname.lastname@example.org.
What Cookie types do we use?
Our Cookies are either first party or third party. Whether a Cookie is ‘first’ or ‘third’ party refers to the website or domain placing the Cookie. First Party Cookies are placed directly by us, while other parties we may do business with set Third Party Cookies. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
Cookies are either:
Session Cookies – which allow websites to link your actions during a browser session. We may use these for a variety of purposes such as remembering what you clicked on, on the previous page visited. These session Cookies expire after a browser session so would not be stored longer term; or
Persistent Cookies – which are stored on your device in between browser sessions and allow your preferences or actions across a site (or in some cases across different websites) to be remembered. These Cookies do not expire once the browsing session closes and remain on your device until an expiration date set by the source of the Cookie.
What are the categories of the Cookies we use?
Essential Cookies: These Cookies are essential to make our website work correctly, they enable you to move around our website and use our features. These Cookies are necessary for the provision of our services and if you do not want us to collect such information, you must cease using our website immediately.
Performance Cookies: These Cookies help us understand how you interact with our website, by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our website.
Functionality Cookies: These Cookies allow our website to remember if you have previously visited our site or the choices you make (such as your user name, language, region or preferences) to provide a more personalised online experience.
Targeting/Advertising Cookies: These Cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement.
How do you manage Cookies?
Most internet browsers are initially set up to automatically accept Cookies. You can change the settings to manage Cookies being sent to your device.
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