Apprentice Administrator/Receptionist

Hove, East Sussex
£7,800 per year
09 Sep 2019
23 Sep 2019
Contract Type
Full Time

Apprenticeship summary

  • Working week: 0900-1700 Monday – Thursday 0900-1630 Friday Total hours per week: 37.00
  • Expected duration 15 months
  • Annual wage £7,800.00
  • Possible start date 21 Oct 2019
  • Apprenticeship level Intermediate Level Apprenticeship

Vacancy description

We are currently seeking an apprentice to join our existing team to provide reception cover and administrative support at our Head Office at Reed House in Hove. The Level 2 Business Administration Apprenticeship is suitable for people who are starting out or have been working in an administrative support role

This is an interesting and varied role which involves:

  • Welcoming visitors, staff, members of the public and users of our services to Reed House, our Head Office.
  • Providing a friendly, welcoming and efficient reception service. This will include taking telephone calls, receiving visitors and dealing with our clients, families and external agencies to meet crucial deadlines.

Requirements and prospects

Desired skills

The essential skills for the role include:

  • Good literacy and numeracy skills
  • The ability to work in a team
  • The ability to use initiative
  • Good organisational skills
  • An excellent telephone manner

Personal qualities

The essential personal qualities for the role include:

  • Motivatation 
  • Adaptablility
  • Being Personable 
  • Reliability

Desired qualifications

We require no previous qualifications but would like a willingness to learn with a can-do attitude. This is a training position and the candidate will be given the opportunity to develop new skills and learn about successful business administration. This will enable the candidate to develop a wide range of transferable skills and will give them experience across a variety of essential business functions.

The successful apprentice will be required to complete a Maths and English assessment on a computer to ensure that the apprentice is at a high enough level to complete the apprenticeship.

Future prospects

This apprenticeship will give you the skills to apply for an external administration job with another company. 

Things to consider

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, and an interest free bike loan. Please download a job pack for more information about other benefits offered.

This is an opportunity to be a part of a dynamic and growing organisation committed to supporting our mission of transforming young lives and the communities in which we work.

If you would like an informal discussion about this post, please contact Juliette Beesley on or telephone 01273 222581.

YMCA DownsLink Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)

Closing date for applications: Monday 23rd September at 9am Interview date: Monday 30th September

About the employer Employer

Ymca Downslink Group


YMCA DownsLink Group has approximately 400 staff and 150 volunteers and our current turnover is £12million. On an annual basis, we accommodate over 900 young people every year, provide community-based support, learning and advice services to over 5,000 young people and our specialist therapeutic services work with over 7,000 children, young people and families.

YMCA DownsLink Group has an ambitious vision for the future which we launched in 2016 as our 2020 Vision with its aim to help transform us into a youth minded community approach organisation. We want to be an organisation that is strongly rooted in the local communities in which we work, reflecting the ‘DNA’ of the YMCA that we are a ground up rather than top down Movement, where YMCAs come out of and are supported through local communities.

Our aim is to grow the number of local YMCAs that YMCA DownsLink Group can support across Sussex and Surrey. Alongside the local approach we also want to be an innovating organisation, developing specialist services that support our vision of young people belonging, contributing and thriving. So, we have continued to invest in ‘signature’ YMCA programs such as YMCA Dialogue, our counselling and wellbeing services, YMCA WiSE, our specialist exploitation service and many more.



Church Road



Employer's application instructions

Please note that we do not accept CVs. To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group,, or email or contact the Human Resources Department at 47 Church Road, Hove, BN3 2BE, tel. 01273 222595. How to Apply... You can download an application pack and an application form below. Please return your form to us by email at or by hand or post to: Human Resources YMCA DOWNSLINK GROUP, Reed House, 47 Church Road, Hove, BN3 2BE

This apprenticeship requires you to apply through the employer's website.

Training provider

Training to be provided

  • Apprenticeship Certificate (Pass)
  • Level 2 Intermediate Diploma in Business Administration
  • Level 1 Functional Skills in English, Maths & ICT (equivalent to GCSE grade D-E or level 3-2) unless exempt

Apprenticeship framework Business and Administration

Training provider EAST SUSSEX COLLEGE


  • Employer Training
  • 030 300 39777

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