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IT Technical Support Engineer

Employer
M2 Computing Ltd
Location
Horsham, West Sussex
Salary
From £20,000 to £40,000 per annum inc. profit based bonus and pension
Closing date
9 Aug 2019

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Sector
Technology
Contract Type
Permanent
Hours
Full Time

The Company

M2 Computing has been providing IT services to businesses across the South East for over 20 years, providing the best managed IT and support in a variety of commercial sectors including financial services, recruitment, legal services and manufacturing.

The Position

We are seeking to appoint ambitious and talented Technical Support Engineers to play a key role in assisting our clients with any of their IT needs. There are also many opportunities to get involved with a range of exciting new IT projects such as Microsoft Azure and Microsoft Office 365 deployments.

You will be an integral member of the IT team providing email, telephone, remote and onsite support using the latest support systems.

Candidates must have excellent communication and customer service skills, coupled with the technical knowledge and experience to take care of our customers’ IT. You will be working with a wide range of technologies in an experienced and friendly team.

The Role

  • Provide IT technical support and customer service to businesses across the South East and London
  • Participate as a project resource for installations and upgrades
  • Travel to customer locations.
  • Participate in on call rota as required
  • Attend training courses

Personal Attributes, Skills and Experience

  • Good hardware, software and network troubleshooting skills
  • Networking and TCPIP knowledge including Internet connections
  • Good knowledge of Microsoft server deployments and configuration
  • Microsoft Office Software and Office 365 and Exchange
  • Able to prioritise and multi-task effectively
  • Personable with excellent communication and customer service skills
  • Hold a valid driving license

The Location

M2 Computing is based near Horsham in a village called Rusper. With easy access and parking we enjoy the peaceful surroundings of our rural West Sussex location.

Why Should You Apply?

If you want to learn and keep up with the latest IT technologies, this is a fantastic chance to join our organisation with opportunities for career progression.

  • Growth and advancement opportunities
  • Bonus program
  • Microsoft training
  • Lots to do - technical support and installing systems

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