Trainee service advisor required for a leading accident and repair centre.

The ideal candidate will be also required to be based at dealerships three days a week so a driving licence is essential.

You must be well presented and have a bubbly engaging personality with strong customer service skills.

As a Customer Service Advisor, you will be responsible for dealing with customers from initial contact, to the final repair handover and aftercare as needed. You will also be required to take images of the damaged vehicles and load the i-images onto the bodyshop system for the engineers to estimate the damage.

EXPERIENCE AND QUALIFICATIONS REQUIRED

* Automotive work experience ideally in customer service

* Customer focused.

* Well organised with an ability to multi-task.

* Good attention to detail.

* Time management skills and ability to work to deadlines.

* Confident telephone manner.

* IT literate.

RESPONSIBILITIES:

* Meeting and greeting Clients

* Booking customer vehicles in for repair

* Arranging courtesy vehicles

* Arranging collection/delivery of vehicles

* Organising transport drivers daily work schedule

* Booking estimates

* Give maximum customer care at all times

* Updating the customers regularly upon the current progress of work to their vehicle.

If you feel you have the potential to fill the exciting new job opening, then please send us your CV by clicking on apply and a member of our team will be in touch