Compliance Monitoring Manager

• Reference - VN-13618
• Role Type - Permanent
• Location - Hove or Cardiff
• Salary - Competitive
• Closing Date - 19/06/2019

Company Info

Working here is about being there for our customers; we’re available should the worst happen and we work together to enable social and financial equality across the UK. But it’s also about you –how you develop and what you can achieve. We’ll help your talent thrive in an environment where you’ll be supported to work flexibly and autonomously, sharing in our success and rewarded for a great performance with a generous benefits package.

Department Info

• From HR and Digital teams through to Group Finance, Risk and Corporate Comms – our Group function support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.

  We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job Duties

The purpose of the Compliance Monitoring Manager is to lead, shape and implement the conduct and regulatory Monitoring programme of the second line monitoring team. In this role you will be expected to develop monitoring programme, perform risk assessments, deliver outputs to a high level of quality and provide functional leadership of the Decumulation (including Retirement and Home Finance)  business area(s) from the perspective of the second line.

Key Responsibilities

• Lead the Compliance Monitoring function’s capability with respect to the oversight of first line of defence activity, in the Decumulation business. Strategies for oversight should incorporate one-off and ongoing oversight activity, enabled / undertaken through a variety of suitable approaches.   
• Direct and manage high quality monitoring reviews, including thematic work, to assess the standards of compliance with the requirements on regulatory requirements, including customer outcomes.
• Ensure that timely and effective remedial actions are identified where required and that an appropriate mechanism is in place to escalate and address outstanding and overdue actions. Undertake this activity using a combination of traditional approaches and technology to deliver results and insights.
• Undertake significant initiatives and projects as directed by the Monitoring Director to ensure that regulatory requirements are met or in response to business critical factors, ensuring that such projects and initiatives are delivered effectively and within agreed timescales.
• Monitor regulatory priorities, industry developments, divisional business strategy and initiatives and contribute to planning, and incorporating those priorities into the risk assessment approach.
• Maintain effective relationships with management within the agreed division to enable the delivery of practical solutions to problems or the implementation of improved systems, processes or controls.
• Working with the Compliance Monitoring Director, continually evolve our approach to performing and reporting regulatory compliance reviews, take lead in shaping and delivering new capabilities for the team to adopt, coaching and developing team members on the journey.
• To take the lead in all matters with regard to the management of employees, contribute to the management of the Monitoring function, ensuring that management discretion is used in a consistent manner and that the area follows the Group’s policies and procedures including the Partnership Agreement to maximise business performance.

Skills Required

• Professional Financial qualification desirable
• Advanced knowledge of the structure of the FCA handbook, rules and principles and how they apply to the Retirement and Home Finance businesses.
• Extensive operational or risk management experience within Financial services, preferably the  Retirement and Home Finance businesses.
• Strong understanding of regulatory requirements and regulatory risk management, particularly from a conduct perspective
• Good understanding of other risk management principles and practices, such as operational / enterprise risk management
• Previous similar or transferrable experience in a Financial Services firm or Professional Services firm required
• Ability to lead, train, coach, and influence a team of Consultants so that the methodology is adhered to and standards and timescales are met.
• Ability to analyse and interpret complex information/situations effectively to draw conclusions and propose well-reasoned guidance.
• Ability to lead and supervise Consultant interviews and conduct debriefs with senior management.
• Confident in making regulatory judgements but recognises where decisions may be outside own limits and proactively seeks the necessary authority. Involves others in the decision making process to get a variety of inputs. 
• Advanced written and verbal communication skills.  Expectation that reports will be final quality checked and accurate before presenting to the Monitoring Director.  

Benefits

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 30 days' holiday, private medical insurance, performance related bonuses, discounts at both a huge range of high street stores and our own great products, as well as a 12% car allowance scheme, your hard work will be rewarded when you join us.

For more information please contact Chloe McCauley, Resourcing Lead - chloe.mccauley@landg.com.