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Customer And Administration Support Coordinator

Employer
Pier Recruitment
Location
Brighton, East Sussex
Salary
£18000.0000 - £19000.0000 per annum
Closing date
11 Jun 2019

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Job Details

Do you have great administration skills with the ability to offer outstanding customer service?

Are you looking to work in the heart of Brighton for a company that offers a wide variety of training and development?

If so then I have the role for you,

My client is looking for a Customer & Administration Support Coordinator to join a fun and friendly team. You will be responsible for being the first point of contact for customer enquiries, supporting the payroll team to ensure all departments KPI's are achieved and exceeded.

Hours: Mon - Fri 9am - 5:30pm
Salary: £18,000 - £19,000

Duties will include:

  • Personally, champion the customer and be the first point of contact for customers via telephone, email or online chat.
  • Address, resolve or escalate customer issues
  • Process all new and additional employers and employees, including the applications for PAYE Schemes in line with best practice procedures, ensuring the end-to-end process is completed and all relevant people and systems are updated accordingly
  • Updating the database with any account changes


The ideal candidate will have the following skills or experience:

  • Experience of working in a customer focussed role
  • Can demonstrate previous administration experience
  • Able to demonstrate clear and effective communication skills, both written and verbal
  • High-level attention to detail and accuracy
  • Self-motivated
  • Ability to multitask and able to demonstrate time management skills
  • Ability to work well as part of a team as well as autonomously
  • Exceptional organisation skills
  • Good IT skills


If this Customer Administration Support Coordinator role based in Brighton is of interest to you then please apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

Company

Founded in 2012, Pier Recruitment is a bespoke recruitment agency designed to bring service back in to the industry – something which has sadly been neglected in recent years!

We are interested in your career, what you really want to do and how you want to progress. We understand that people need change, they need to grow and develop, and sometimes they need to move in to a completely different industry sector. Whether it’s a permanent, temporary or contract position you are looking for – we will find it for you!

Pier Rec

To find out more, click below:

 

Company info
Website
Telephone
01273 874154
Location
Intergen House
65-67 Western Road
Hove
East Sussex
BN3 2JQ
GB

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