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Customer Service Person

Employer
Finance Planning Surveying Services Limited
Location
Haywards Heath, West Sussex
Salary
Basic plus performance-related bonus
Closing date
6 May 2019

View more

Sector
Estate Agency, Property
Function
Customer Service
Contract Type
Contract
Hours
Full Time, Flexible

Job Details

Expanding Surveying business looking for a full time enthusiastic and motivated Customer Service Person, who is required to handle customer enquiries by telephone, live chat and email. 

Day-to-day: Acknowledge all valuation enquiries, deal with quote requests, operate a CRM system to follow up enquiries, collect payment, package submissions and produce MI. Access database and surveyors' diary systems

Development: Identify out-of-area instructions, develop third-party and introducer relationships. 

Aftercare: Collection of reviews and customer feedback.

Applicant must be customer-focused with an excellent telephone manner, be computer literate and work from home.

Flexible hours.

Company

FP Surveying is a market-leading and modern valuation company.

Based in Mid-Sussex, FP Surveying has offices throughout the country.

Company info
Website
Telephone
01444 449200
Location
Finance Planning
Hurstwood Grange
Hurstwood Lane
Haywards Heath
WEST SUSSEX
RH17 7QX
GB

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