Client Services Manager
Operations Manager Corporate Reception - Central London - £40 - £45 + excellent benefits
An exciting opportunity has arisen for an Operations Manager / Client Services Manager to provide leadership and direction to all of your direct reports (Account Manager's). You will be working for a leading Corporate Reception provider managing their prestigious client accounts within an impressive portfolio covering the whole of London. These accounts will include institutions such as: Law Firms, Investment Banks and other Corporate Business Centres.
Each account manager will have a number of contracts to manage and they will have small teams of corporate receptionists at each location below them. As well as leadership and direction you will be actively participating and assisting with sales leads, tenders, presentations and site show rounds.
Client experience, financial & KPI management are also key elements to this role.
You must be a proven leader that has managed large teams, ideally in a multi-site environment although this is not essential.
Working hours are Monday - Friday business hours
What You Will Need:
* Experience of leading large team within a high-end Corporate or Luxury Hotel environment
* Track record of delivering consistent 5 star services
* Strong communication and organisational skills
* Strong KPI management & setting/reviewing SLA's
What You Will Get
As you would expect, you will receive a competitive salary and enjoy a generous benefits package that includes private medial and dental healthcare and a whole host of other fantastic benefits.
How To Apply
If you believe you have the necessary skills and experience for this role, if you are already managing a team within a corporate front of house environment, then please apply via the link of this page.
If you have any questions about the role, then please contact Richard at the Search Crawley Office.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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