Skip to main content

This job has expired

Sales & Customer Service Call Center Associate – Brighton

Employer
Red Flag Recruitment
Location
Brighton, East Sussex
Salary
£19,300, rising to £21,158/annum + commission/bonus structure of up to £4,900/annum
Closing date
8 Mar 2019

View more

Sector
Business
Function
Call Centre, Customer Service, Sales
Contract Type
Permanent
Hours
Full Time

Job Details

We are seeking highly motivated candidates to join a well-established insurance and warranty provider based in Brighton, Sussex.

Main Responsibilities

  • Achieves sales objectives by promoting and selling insurance and warranty plans and services
  • Strives to understand customers situation and recognises the customers’ needs
  • Assumes full ownership of customers’ requests and ensures they are resolved in a timely manner.
  • Maintains a high level of product knowledge
  • Satisfies needs of existing customers, by repeatedly accessing and making use of informational tools and system that will enable you to provide the most beneficial solution
  • Provides quality service that will exceed customer expectations
  • Navigates computerised system and accurately enters data
  • Meets or exceeds business standards for quality and productivity

Working Days: Monday to Thursday 11.00am-8.00pm, Friday 11.30am-6.00pm (1 in 2 Saturday shifts a month are required – 9.00am-5.00pm), No Sunday work  

Salary: £19,300, rising to £21,158/annum + commission/bonus structure of up to £4,900/annum

3 weeks classroom training will be provided

Skills and Qualifications

  • Sales experience preferably within the customer service/sales industry
  • Exceptional written and verbal communication skills in the English language.
  • Prior call center experience is preferred, but training will be given
  • Highly organised and able to follow-through
  • Ability to sell and build customer relationships over the telephone
  • Good attentive and active listening skills
  • Ability to multi task by simultaneously; listening and thinking about solutions to offer the customers while entering data
  • Effective and accurate decision-making skills
  • Ability to handle high volume calls
  • Strong time management skills
  • Self-motivated
  • Good attendance and be prompt for work
  • Excellent verbal communication skills
  • High tolerance for a fast-paced demanding environment

If you are seeking a new and exciting challenge within a sales and customer service role, then please send your up to date CV to Emma Sharp at Red Flag Recruitment

Company

RED FLAG RECRUITMENT LTD. THE AGENCY YOU CALL WHEN YOU NEED TO MAKE AN IMPACT

FOR OUR CLIENTS

We want to be the best at helping employers achieve success through people.

At Red Flag Recruitment LTD. our company mission is simple: we help businesses hire great employees, allowing them to stay focused on their core business. Keeping staff talent motivated and driven to excellence requires a well-crafted recruitment strategy. This includes sourcing and management of a workforce that is goal-focused and scalable when needed. Red Flag Recruitment LTD. has the work-ready employees your company needs to thrive; whether you’re a small, medium or large business, a start-up, a PLC, or a government department. Get in touch and tell us how we can help. We can have the staff you need at your door in the timeframe you request.

FOR OUR JOBSEEKERS

We're experts at every stage of the candidate lifecycle.

At Red Flag Recruitment LTD. we are not only partners to our clients, but also our candidates. Our unique and specific recruitment support offering makes us experts in helping jobseekers secure work whether it be temporary or permanent employment. We assist candidates with each phase of their career. We understand that recruitment isn’t only about securing your next job, it’s about developing your career potential. We help jobseekers manage their professional lives and provide coaching, evaluations and ongoing support throughout.

Company info
Telephone
01273 666890
Location
Tower Point
44 North Road
Brighton
East Sussex
BN11YR
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert