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Sales Administrator and Provisioning Coordinator

Employer
Focus Group
Location
Southwick, Brighton
Salary
Dependent on experience
Closing date
31 Jan 2019

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Job Details

Provide administrative support to the Network Services Sales Team and Provisioning Support to the Network Provisioning Team. They need to maintain the quality, compliance and service delivery standards of Focus Networks. 

Principal Responsibilities:

• Provide administrative support to the Network Services Sales Team, tasks to include;
• Provide sales quotes using online tools
• Create customer order forms – entering the relevant information into the Focus order form and sending to customers to complete
• Enter order information to Synergy and Networks Spreadsheet
• Creating prospect databases using linked in and other online tools
• Reconciling invoices and raising queries with suppliers where needed
• Deal with incoming enquiries, both on the phone and email.
• Perform work related errands, as requested by the Head of Networks Services
• Day to day delivering of Network Services (EFM/Ethernet/DSL/OSA etc); ordering through to handover in line with our ISO framework. Owning the relationship between supplier and customer ensuring smooth implementation
• Update and maintain Network Services records in a timely and accurate manner
• Requesting SLG credits back from carriers and ensuring we receive these
• Any other relevant duties to ensure the smooth running of the department
 

Skills required: 

• Excellent organisational ability
• Attention to detail
• Positive outlook
• Common sense, logical approach
• Demonstrable ability to take ownership and manage multiple tasks or projects of varying complexity in a controlled manner
 

Desired skills:

  • ·  Experience in Microsoft Visio

 

Company

Who are Focus?

  • Established in 2003 and has grown organically into the Group of Companies we are today.
  • Currently employ circa 270 staff.
  • Supply a range of solutions to over 12,000 businesses.
  • Focus Group’s portfolio now includes; Voice, Mobile, IT, Data, Security & Energy.
  • Working with global brands such as BT, Gamma, Vodafone, 02, Cisco, Ericsson-LG and Microsoft.
  • Multiple Award Winning and leading UK Communications Provider.

We have several offices in West Sussex and Kent.

Why work with us?

We offer lots of opportunities to develop and further our employees’ careers offering training and personal development plans. We are a very sociable Company and regularly organise events such as Pub Quizzes, Sports Events, Awards Ceremony and many more.  We will continue to grow as a Company which will create exciting opportunities for employees of Focus Group.

Our employees are our greatest asset. If we look after our staff, they in turn will look after our customers. Click here to see some of the team!

To help us sustain our rapid growth we strive to attract dynamic, committed and talented people who can develop personally and professionally within our organisation.

We actively encourage staff to make suggestions about both the operational and commercial direction of the business. All of this ensures that employees feel involved and valued.

Our Benefits

  • Sales incentives
  • Focus Awards
  • Pension Scheme
  • Perkbox membership
  • Focus Discount card for local retailers
  • Financial Well-being advice
  • Well-being Committee
  • Daily Fruit
  • Free tea and coffee in the office
  • Cycle to Work scheme
  • Eye test & spectacle vouchers
  • Participation in regular charity and sports events
  • Interest free travel loan
  • Regular Company and team social events (including a Summer and Christmas party)

 Our Core Values

Focus Group is a Company to be proud of and we continue to maintain our Core Values; Integrity, Honesty, Openness, Personal Excellence & Continual Self-Improvement.

We look for people who demonstrate ambition, conscientiousness, resourcefulness, energy, honesty & loyalty.

Follow us! 

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final

Company info
Telephone
01273964398
Location
Focus House
20 Ham Road
Shoreham-By-Sea
West Sussex
BN43 6PA
GB

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