Customer Service Administrator

Location
East Sussex, Brighton
Salary
£22000 - £25000 per annum + Benefit scheme
Posted
08 Jan 2019
Closes
05 Feb 2019
Ref
5592
Contact
Sarah Nicholas
Function
Customer Service
Contract Type
Permanent
Hours
Full Time

Customer Service Administrator (6 Month FTC)
Location: Brighton
£22,000 - £25,000
Hours: Mon-Fri 9am - 5.30pm

Free parking on site

We are currently recruiting for a busy and successful online retailer. This is a fantastic opportunity to join a thriving company that is offering a varied and interesting role.

Responsibilities

* Answering customer calls, emails, web chat
* Processing customer orders
* Booking deliveries with courier companies
* Updating the website on prices and adding new products
* Dealing with customer complaints and issues
* Putting together quotes
* Preparing reports for meetings inclusive of profit margins and sales figures
* Liaising with the warehouse regarding stock

The right candidate will have the following skills and attributes to apply:

* Proficient user of SAGE
* Highly organised and great attention to detail
* Experience of dealing with complaints
* Strong admin skills
* Excellent customer service
* Knowledge of PPC/SEO desirable

This is a great opportunity to join a friendly team that offers a great working environment, for more information on this role please contact Ellie or Sarah on 01273 947810 or apply today!!!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

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