Insurance Administrator Apprentice

Brighton, East Sussex
£175.00 per week
16 Jul 2018
13 Aug 2018
Contract Type
Full Time

Duties to include:

  • Taking telephone calls and responding to voicemail messages
  • Meeting and welcoming visitors
  • Collating and reporting data
  • Handling mail
  • Using Outlook to respond to and write emails
  • Processing customer’s financial transactions
  • Delivering exceptional customer service
  • Maintaining and issuing stationary supplies
  • Contributing to the organisation of events
  • Taking messages to be passed onto other members of the team
  • To train in the administration of Insurance policies
  • To learn to use the specialist software
  • To scan documents and upload to the computer system
  • To share confidential documents and carry out other duties as required 

Other information:

The role is heavily reliant on a knowledge of IT, particularly a working knowledge of Microsoft Word and Excel

Future Prospects:

We would support and encourage progression in the Insurance through further training for the right Candidate.

The essential skills for the role include:

  • The ability to communicate with customers over the phone, face-to-face and via email
  • A good knowledge of Microsoft programmes
  • Good organisational skills
  • Excellent written skills 

The desirable skills for the role include:

  • Being able to use social media such as Facebook and Twitter
  • The ability use Excel to create spreadsheets  

Essential Personal Qualities for the role include:

  • The ability to work in a team
  • Being able to multitask
  • Be willing to learn and monitor your personal development
  • The ability to take on instruction
  • To have a cheerful disposition and be able to communicate on all level
  • An ability to bond with other staff members  

Desired qualifications  

The qualifications essential for the role include maths and English GCSEs at grades A*-C, or equivalent It is desirable that applicants have an ICT qualification, and a Business related qualification

Future prospects  

Once the apprentice has completed the apprenticeship there will be the opportunity to study and take insurance exams at the company's expense.

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