Administrator Apprenticeship

Eastbourne, East Sussex
£178.12 - £195.48
16 Nov 2017
14 Dec 2017
Contract Type
Full Time

Vacancy description  

Duties would include:

  • Provide an accurate, efficient data processing and administrative service within the Examinations team maintaining manual and computerised records
  • Maintain a current understanding of Awarding Organisation regulations and processes via Awarding Organisation websites and training
  • Process entries to and results from Awarding Organisations via the college database (EBS/A2C) and Awarding Organisation websites.
  • Analyse and resolve errors.
  •  Record and despatch results and certificates Liaise with students, Additional Support, Awarding Organisations and the curriculum to ensure that students with additional support needs receive appropriate access arrangements
  • Ensure invigilation, rooming and specialist equipment is arranged for all examinations
  • Ensure that adequate materials are available for examination sessions and that all examinations are conducted in accordance with the regulations and requirements of Awarding Organisations and that security of papers is maintained
  • Promote the development of computerised systems for the production of information relating to qualifications in liaison with MIS staff Keep up to date with developments in examination administration through attendance at meetings, training and conferences as appropriate
  • Check and prepare examination materials to ensure that the correct papers, quantities and instructions are available for each examination whilst maintaining the necessary security and confidentiality
  • Ensure completed answer scripts are prepared and packaged for dispatch to Awarding Organisations or Examiners in accordance with regulations
  • Field enquiries from students, staff and external bodies or refer as appropriate
  • Check Awarding Organisation invoices against entries, follow up queries and make internal recharges as appropriate
  • Assist in the development, implementation and documentation of effective systems and procedures relating to examinations
  • Cover for the Deputy Examinations Officer/Examinations Manager during absence
  • Be proactive in maintaining effective links with curriculum in respect to course, student and examination information
  • Work flexibly and support other areas of Information Services (e.g. Timetables, Registers, Student Records and MIS) Attain an understanding of the context in which data is processed (i.e. why data is collected and stored in the way it is) and convey this to other users
  • To work to promote and apply the College’s Safeguarding policy and procedures
  • Perform all of the above duties in accordance with all relevant and current College policies, procedures and regulations including those relating to Equal Opportunities, Health & Safety, Teaching and Learning, Quality Assurance, Financial Matters, Employment Matters and Data Protection Act Any other job related activities as requested appropriate to the grading of the post
  • Good working knowledge of Microsoft Windows/Office Ability to input data accurately
  • Good organisational and administrative skills
  • Good attention to detail Good verbal, listening and written communication skills
  • Ability to use office equipment, filing systems and information
  • Ability to co-operate, collaborate and communicate effectively with college staff, both from within and outside Information Services
  • Ability to follow written procedures to carry out tasks
  • Ability to cope with periods of intense pressure and meet deadlines
  • Awareness of data protection issues 

Desirable: Good level of IT literacy and confidence in the use of computerised systems including experience of databases Familiarity with education-related environment An understanding of safeguarding and its importance within the College Recent relevant experience in an office environment  

Personal qualities  

  • High level of security/confidentiality awareness
  • Good level of Customer Care awareness
  • Flexibility
  • Willing to travel between campuses (Lewes and Eastbourne)
  • Ability to promote the College and Department in a positive manner  

Qualifications required  

  • Good general educational background, 4 GCSEs at grade C and above (or equivalent) including English Desirable: Qualification in keyboarding skills at RSA Stage 2 or above 

Future prospects With experience, you could progress from admin assistant to supervisor or office manager. You could also move into other departments such as IT or accounting. With further training, you could specialise in an area like legal, financial or medical administration.

Things to consider Due to the environment and nature of the role you will be required to have a DBS check.

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